Shipping & Payment

✅ Payment Methods

We offer a variety of safe, convenient payment options to make shopping for your small pet companions worry-free—no matter where you're ordering from.

1. PayPal (Recommended for International Buyers)

PayPal is a fast and secure payment method that allows you to pay using your credit card, debit card, or PayPal balance. It supports multiple currencies and is ideal for international orders.

✔ How it works:

• Select PayPal at checkout

• Log into your PayPal account

• Confirm your payment — and you’re done!

✔ Why PayPal?

• Global support for cross-border payments

• Advanced SSL encryption to protect your information

• Buyer protection for eligible purchases

2. Credit & Debit Card

We accept all major credit and debit cards including Visa, MasterCard, and American Express. Payments are processed securely through our encrypted checkout system.

✔ How it works:

• Enter your card information directly at checkout

• Confirm your purchase

✔ Benefits:

• Instant payment and order confirmation

• No additional processing fees on our side

• Safe with industry-standard security protocols

3. Bank Transfer (Recommended for Larger Orders)

Prefer to pay via bank transfer? No problem. This method is ideal for bulk or wholesale orders, and comes with low fees.

✔ How it works:

• Choose Bank Transfer at checkout

• You'll receive our bank account details and a reference number (your order ID)

• Make the payment from your bank

• Notify us once the payment is made

✔ Processing Time:

• Transfers usually take 1–2 business days to reflect

• Once confirmed, we’ll begin preparing your order

✔ Notes:

• Please ensure your order number is included in the payment note

• Bank transfer fees are usually minimal, but may vary based on your bank or region

✅ Payment Methods

We know your tiny companion is counting on you—so we make shipping fast, affordable, and trackable.

1.  Where We Ship

We currently offer delivery to the United States, Canada, Australia, United Kingdom, and selected regions in Europe and Asia.

If your country isn’t listed at checkout, please contact us at support@petouts.com, and we’ll do our best to assist.

2. Shipping Methods

All orders are shipped via reliable logistics partners with tracking provided. Your items are carefully packaged to ensure safe delivery of all small animal products.

Note: Delivery times are estimated and may vary due to customs or seasonal demand.

3. Shipping Fees

We offer free standard shipping on most orders over $49. For smaller orders, a flat shipping rate will be displayed at checkout based on your location.

4. Tracking & Security

You’ll receive a tracking number via email once your order ships. All parcels are trackable, and we work with verified logistics providers only.

5. Packaging

Our packaging is eco-friendly and pet-safe, using non-toxic materials. Each order is carefully inspected before shipment to guarantee quality.

6. Order Processing Time

Orders are usually packed and shipped within 1–3 business days. Orders placed on weekends or holidays will be processed on the next working day.

Need Help?

If you're unsure which method is right for you or need assistance completing your payment, please contact our support team at support@petouts.com — we’re happy to help make your experience smooth and secure.