Terms & Conditions

Welcome to PETOUTS. By accessing or using our website (www.petouts.com), you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General

This website is owned and operated by PETOUTS. Throughout the site, the terms “we”, “us” and “our” refer to PETOUTS. By using our site, you agree to these terms and all applicable laws and regulations.

2. Product Information

We strive to ensure all product descriptions and images are accurate. However, due to variations in screen display or supply, slight differences in color, shape, or packaging may occur.

3. Pricing & Payments

All prices are listed in USD unless otherwise stated. We reserve the right to modify prices or discontinue items at any time without notice. Payment methods accepted include PayPal, credit cards, and bank transfer. All payments must be received in full before shipping.

4. Orders & Shipping

All orders are subject to acceptance and availability. We reserve the right to cancel any order for any reason. Shipping times are estimates and may vary due to external factors. International customers are responsible for any customs fees or import taxes.

5. Returns & Refunds

Our return policy is detailed on our Returns & Refunds page. Items must be unused and returned within 30 days of receipt. Personalized or custom items are non-returnable.

6. Intellectual Property

All content on this site, including images, text, logos, and graphics, is the property of PETOUTS or its licensors and is protected by copyright laws. You may not reproduce, distribute, or exploit our content without written permission.

7. User Conduct

You agree not to misuse the site or its services, including attempting unauthorized access, interfering with servers, or submitting false information.

8. Limitation of Liability

PETOUTS shall not be liable for any indirect, incidental, or consequential damages resulting from your use of this website or purchase of our products.

9. Governing Law

These terms shall be governed and interpreted in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

If you have any questions, please contact us at support@petouts.com.